Welcome to Nazari Group Ltd. By accessing or using our website, you agree to be bound by the following terms and conditions. These terms govern your use of our site and the buying and selling of products through our platform. If you do not agree with these terms, please do not use our website.
We specialize in selling used vans, van engines, gearboxes, and various other parts, including airbag kits and axles. All parts sold by Nazari Group Ltd are used and removed from Category B vehicles, and the vans sold are fully repaired and in working condition. In cases where we do not have an engine or gearbox in stock, we will source the part from one of our trusted suppliers. These suppliers are carefully vetted to ensure quality and reliability, and all parts come with the same one-month warranty offered on in-stock items
4. Customer Responsibilities
For Parts Purchases: Customers must provide a part number or engine code when purchasing parts. If a part needs to be sourced from a supplier, we will inform the customer and provide an estimated delivery time. We strongly advise customers to double-check with us and their mechanic before completing a purchase.
Warranty: All parts come with a one-month warranty. We do not cover labor charges.
Delivery: Delivery is free for all purchases. In the event of receiving a faulty item, we will book a return. However, if a customer purchases the wrong item, they are responsible for sending it back to us.
5. Selling Vans or Parts to Us
If you wish to sell your van or van parts, please contact us through our website or email (info@nazarigroup.co.uk) with as much detail as possible. We will provide a quote within 48 hours.
6. Purchasing Process
All purchases of our parts are made through eBay, with payment options including credit card, PayPal, or cash upon collection. We also accept bank transfers for in-person collections. No hidden fees or charges apply, and all prices include 20% VAT. If a part is being sourced from an external supplier, the customer will be notified of any potential changes in delivery times before purchase.
7. Returns & Refunds
Warranty: We offer a 30-day money-back warranty for all parts purchased.
Return Conditions: If the item is faulty or not as described, it must be returned in the same condition it was purchased. If the item is returned damaged or with missing parts, only a 50% refund will be issued.
Return Process: For faulty items, we will arrange the return. However, if a customer changes their mind or no longer requires the item, they must arrange the return shipment themselves.
8. Liability
Nazari Group Ltd is not responsible for labor charges or any additional costs if the item you purchase is faulty. We only cover the cost of the item under our 30-day warranty.
9. Dispute Resolution
Any disputes related to sales or purchases will be handled through eBay, in compliance with eBay's policies and procedures.
10. Termination
Nazari Group Ltd reserves the right to terminate the account of any user found to be making false claims or attempting to scam the business.
11. Changes to Terms
We will not alter any terms after an item has been purchased. However, if an item is listed in error, we reserve the right to correct the listing and issue a refund if necessary.
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